James Sangster

JIM SANGSTER

Email: jsangster@strategicgrowthsolutions.com

SENIOR EXECUTIVE - STRATEGY, PROJECT MANAGEMENT &
OPERATIONS

Extensive experience as executive and consultant in business management and information services, for both large and small organizations in the USA, Canada, Europe and the Middle East. Proven record in strategic development and project management focused on bottom line improvements for start-ups as well as established companies.

AREAS OF EXPERTISE

Business Knowledge: Proven business expertise and leadership in the software, financial, transportation and logistics, health care, and e-commerce industries.
Strategy Development, Implementation and Operation: Leader and participant in the development of short and long-term comprehensive corporate business strategy and implementation. Focus on defining business objectives, market research, product and service definition, and alliance identification.
Project Management: Proven history in managing projects of varying sizes, scope and complexity including the development and deployment of operational policies and procedures.
Technology and Communication: Management expertise in utilizing technology to deliver a company's products/services in a productive, cost effective, and user-friendly manner.
Organization Building: Extensive experience in building organizations with productive and positive work environments through selective recruiting, in-depth training, appropriate compensation, and strong leadership.

HIGHLIGHTS OF ACHIEVEMENTS

Provided the leadership, planning and strategy development in establishing the recognized leader in value added electronic message processing services for the global logistics and transportation industries. Directed and facilitated the definition and the corporate roll out of the service in North America, Brazil, Israel and Switzerland. Established strategic alliances in Europe and Asia to provide customers with global visibility as users.
Undertook the key leadership role in the review of all electronic commerce services being offered by a service provider. Finalized and implemented rationalization for product lines. Developed and implemented strategies to expand value-added services internally and with alliances.
Managed a $2 million operational and financial systems redevelopment and implementation project for a major printing company. The system concept was revolutionary in the industry for all activities from cover and text print orders to final delivery including inventory control, on line production monitoring and control, job cost, and accounting functions. The system pay back was 23 months and allowed rapid expansion of the business with improved job control, throughput and inventory control.
Instrumental in the reorganization and refocusing of a public sector hospital insurance organization which resulted in reduced administrative costs of $1 million per year and significantly improved responsiveness to both insured and providers.